When we set up PEDAL MTB Ltd back in February 2018, our aims were to share our passion for mountain biking and to provide the highest level of training that we could.
Over 5 years later, and with 200 Google 5 Star reviews, we are constantly looking to develop and improve what we do. At the heart of this are our Core Values and commitments to all of our clients which aim to remove barriers to learning, development and fun.
We will prioritise safety.
Your well-being is our top priority. We’ll ensure that each session is conducted in a safe environment, and we’ll provide guidance on proper techniques and precautions. Feeling secure allows for a more enjoyable and effective learning experience.
We will treat you as an individual and every session will be based around your needs not ours.
We’ve seen and been on the receiving end of too many sessions where the coach / leader’s needs have come first. This will never happen with any of our sessions, our job is to meet your needs not ours.
We will use simple language and won’t hide behind jargon and technical phrases.
Every activity has its own language, which is often just a barrier (think about watching a foreign film and trying to work out what’s going on). We won’t do that, if you don’t understand what we are saying it is our job to put it across in a way that you will understand; this won’t involve saying it more slowly and more loudly!
We will take you to the right place for your level of skill so that you feel challenged NOT pushed.
Taking clients to the right place to develop their skills is crucial. Not enough challenge and you will get bored, too much challenge and you won’t have the capacity to learn. All of our sessions will be progressive and as your skills and confidence grow, we will look to take you to places that match them.
We will be honest.
We believe honesty is the best policy. If we say you are getting better, then you are getting better, if we say it’s within your capabilities then it’s within your capabilities. Likewise, we will have the more difficult conversations if your perceived ability doesn’t match what we are seeing; sometimes you need to go back a few paces to progress.
We will celebrate your successes, big or small.
Progress is progress, and we want to acknowledge and celebrate every achievement with you. From conquering a challenging trail section to mastering a new technique, we’re here to cheer you on and share in your victories.
We will foster a positive and inclusive environment.
Mountain biking is not just a sport; it’s a community. We’re committed to creating an inclusive and supportive environment where everyone feels welcome. Your journey is unique, and we’re thrilled to be a part of it.
Remember, every ride is an opportunity for growth and fun.
Keep pedalling and enjoying the adventure! 🚵♂️💨